SHIPPING & PAYMENT
Shipping & payment
Seigendo, operated by Shonan ITN Co., Ltd. Clear terms, so you can shop with peace of mind.
¥5,000+Free shipping on ¥5,000+ / otherwise ¥550
PayPayWeChat PayAlipay 支付宝VISA · Mastercard · JCB · AMEXApple Pay
| Shipping | Free on orders of ¥5,000 or more (tax incl.); a flat ¥550 below ¥5,000. |
|---|---|
| Flooring | Flooring prices include shipping (Honshu, Shikoku, Kyushu). Hokkaido +¥1,650 per box; Okinawa and remote islands quoted. |
| Dispatch | In-stock items ship 2–4 business days after payment is confirmed. Made-to-order, building and industrial items have individual lead times. |
| Payment methods | Credit card (VISA, Mastercard, JCB, AMEX) / Apple Pay / PayPay / WeChat Pay / Alipay |
| How payment works | 1. Send your order from the cart by email → 2. We confirm stock and lead time by email → 3. We email payment instructions (e.g. a payment link) for your chosen method → 4. We ship once payment is confirmed. |
| Samples | Flooring colour and cut samples are free. |
| Returns | Unused, unopened items notified within 8 days of arrival. See the Terms for details. |
View cart → Terms & Specified Commercial Transactions Act disclosure
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